Mercure Queenstown Resort | Hotel in Queenstown

| 8.6 (1001 Reviews) |  1 Bathroom
Fernhill Hotel | Mercure Queenstown Resort

Hotel in Fernhill, Queenstown

Mercure Queenstown Resort guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an outdoor pool and a sauna.
Housekeeping is available on request.
Mercure Queenstown Resort offers 148 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. 50-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Queenstown hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Sainsbury Road, Queenstown, 9300, New Zealand

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
SkiingSkiing
Wellness FacilitiesWellness Facilities
SpaSpa
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
KitchenKitchen
LaundryLaundry

Policies

Check-in
Check-in
Check-in start time: 2 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
Check-out
A late check-out fee will be charged check-out before 11 am contactless check-out available late check-out subject to availability
Child Policy
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for nzd 65.0 per night. free cribs (infant beds)!
Payment Policy
Payment Policy
Fee for buffet breakfast: approximately nzd 32 per person uncovered self parking fee: nzd 15.00 per night early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: nzd 65.0 per night credit card charges are subject to a surcharge of 2 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Robert
Mar 15, 2026 06:39:21 AM
Review Score:   10
Summary: Shops where near by Staff are welcoming and friendly We had a lovely 1 night stay
See All Reviews

FAQ's

Is this Mercure Queenstown Resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Queenstown Resort?

Check-in time for Mercure Queenstown Resort starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Queenstown Resort have a swimming pool?

Yes, this Mercure Queenstown Resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Queenstown Resort?

Best-rates for the Mercure Queenstown Resort starts from $128 per night with includes Sports/Activities, Skiing, Restaurant, Air Conditioner, Parking, Business Services, Bedding/Linens, Spa, Fireplace/Heating, Guest Services, Security/Safety, Bar, Entertainment, Child Friendly, Internet, Laundry, Pool, Wheelchair Accessible, Accessibility, Wellness Facilities, Breakfast, Hot Tub, Kitchen, Balcony/Terrace with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is Mercure Queenstown Resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Queenstown Resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Queenstown Resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Queenstown Resort?

Based on the information reported by the owner or manager, the Mercure Queenstown Resort indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Queenstown Resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Queenstown Resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $128
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