Mercure Queenstown Resort | Hotel in Queenstown

| 8.6 (1000 Reviews) | 1 Bathroom

Fernhill Hotel | Mercure Queenstown Resort

Hotel in Fernhill, Queenstown

Mercure Queenstown Resort guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an outdoor pool and a sauna.
Housekeeping is available on request.
Mercure Queenstown Resort offers 148 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. 50-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Queenstown hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sainsbury Road, Queenstown, 9300, New Zealand

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Bathrobes

Hair dryer

Eco-friendly toiletries

Towels

Private bathroom

Bedroom

Bed sheets

Air conditioning (climate-controlled)

Free cribs/infant beds

Rollaway/extra beds (surcharge)

Blackout drapes/curtains

Individually furnished

Soundproofing

Eco-friendly cleaning products provided

Recycling

Slippers

Desk

Connecting rooms available

Iron/ironing board

LED light bulbs

Water-efficient showers only

Energy-saving switches

Safe

Phone

Bulk dispenser for toiletries

Breakfast

Room service available

2 restaurants and 1 coffee shop/cafe

1 bar

Coffee/tea in common area(s)

Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 32 per person

Coffee/tea maker

Mini-fridge

Champagne service

Parking

Ski shuttle (surcharge)

Uncovered self parking on site (NZD 15.00 per night)

Wheelchair-accessible parking available

Onsite parking includes off-street options

Accessibility

Wheelchair-accessible registration desk

Wheelchair-accessible public washroom

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Wheelchair-accessible lounge

Wheelchair-accessible path to elevator

Wheelchair-accessible restaurant

Wheelchair-accessible business center

Activities

Skiing

Snowmobiling

Parasailing

Rock climbing

Snorkeling

Sailing

Horse riding

Bicycle rentals

Golfing

Ski area

Hiking/biking trails

Mountain climbing

Surfing/body boarding

Casino

Ecotours

Scooter/moped rentals

Downhill skiing

Snowshoeing

Ski equipment rentals

Mountain biking

Snowboarding

Winery tours

Rafting

Kayaking

Segway rentals/tours

Ski runs

Beach access

Ziplining

Skydiving

Ski lifts

Skiing lessons

Health/beauty spa

Cross-country skiing

Sauna

Public winery tours

Children's pool

Private picnics

Private winery tours

Outdoor pool

Fitness center

Hot tub

Entertainment

50-inch LCD TV

Satellite channels

General

Conference space (3272 square feet)

24-hour business center

Meeting rooms - 3

Front-desk safe

Banquet hall

Elevator

Vending machine

Free newspapers in lobby

Portuguese

English

Japanese

Spanish

Hindi

French

Korean

Biodegradable drinking straws

At least 80% lighting from LEDs

Vegetarian dining options

Reusable tableware only

No plastic water bottles

TV in lobby

Fireplace in lobby

Vegan dining options

Double-glazed windows

No plastic drinking straws

Reusable cups only

Local artist showcase

At least 80% organic food

Comprehensive recycling policy

Annual offsets purchased for at least 10% of carbon footprint

Locally-owned & organized tours & activities

No plastic coffee stirrers

Smoke-free property

Local culture & ecosystem education

No plastic soda bottles

Couples dining

At least 80% of food locally-sourced

Romance packages available

Biodegradable coffee stirrers

Guest Services

Children's pool

Free cribs/infant beds

Pool gate

Laundry facilities

Outdoor pool

Mini-fridge

Soundproofed rooms

Rollaway/extra beds (surcharge)

Snack bar/deli

24-hour front desk

Luggage storage

Ski storage

Dry cleaning service

Laundry facilities

Change of towels (on request)

Concierge services

Change of bedsheets (on request)

Daily housekeeping

Multilingual staff

Tour/ticket assistance

Wedding services

Porter/bellhop

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi

Outdoors

Vegetable garden

Terrace

Picnic area

Garden

Pool umbrellas

Pool sun loungers

Policies

Check-in

Check-in start time: 2 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 11 am contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for nzd 65.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately nzd 32 per person uncovered self parking fee: nzd 15.00 per night early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: nzd 65.0 per night credit card charges are subject to a surcharge of 2 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Robert

Mar 15, 2026 06:39:21 AM

Review Score: 10

Summary: Shops where near by Staff are welcoming and friendly We had a lovely 1 night stay

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 1 King Bed, Lake View Room Size: 301 square feet m² 1 King Bed	General Ping - 8, Number of bedrooms - 1, Square meters - 28, Lake view, Square feet - 301, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Room, 2 Queen Beds, Lake View Room Size: 301 square feet m² 2 Queen Beds	General Ping - 8, Number of bedrooms - 1, Square meters - 28, Lake view, Square feet - 301, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Superior Room, 1 King Bed, Lake View Room Size: 299 square feet m² 1 King Bed	General Ping - 8.40, Number of bedrooms - 1, Square meters - 28, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 299
Room, 1 King Bed, Garden View Room Size: 256 square feet m² 1 King Bed	General Ping - 7.2, Number of bedrooms - 1, Garden view, Square feet - 256, Square meters - 24, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Double Room, 2 Double Beds, Garden View Room Size: 267 square feet m² 2 Double Beds	General Grab bar - in shower, Wheelchair-width doorways, Number of bedrooms - 1, Hand-held showerhead, Square meters - 25, Square feet - 267, Grab bar - near toilet, Wheelchair accessible, Extra bed count 1, Ping - 7.5, Portable shower seat, Height-adjustable showerhead, Garden view, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Superior Room, 2 Queen Beds, Lake View Room Size: 312 square feet m² 2 Queen Beds	General Number of bedrooms - 1, Square meters - 29, Lake view, Ping - 8.77, Square feet - 312, Extra bed count 1, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Mercure Queenstown Resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Queenstown Resort?

Check-in time for Mercure Queenstown Resort starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Queenstown Resort have a swimming pool?

Yes, this Mercure Queenstown Resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Queenstown Resort?

Best-rates for the Mercure Queenstown Resort starts from $136 per night with includes Balcony/Terrace, Skiing, Breakfast, Internet, Pool, Wheelchair Accessible, Accessibility, Wellness Facilities, Restaurant, Entertainment, Kitchen, Laundry, Business Services, Sports/Activities, Bedding/Linens, Fireplace/Heating, Guest Services, Hot Tub, Security/Safety, Spa, Bar, Child Friendly, Air Conditioner, Parking with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is Mercure Queenstown Resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Queenstown Resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Queenstown Resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Queenstown Resort?

Based on the information reported by the owner or manager, the Mercure Queenstown Resort indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Queenstown Resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Queenstown Resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $136